FAQ

Frequently Asked Questions

1. How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery typically takes 5–12 business days depending on your location.

2. Do you offer free shipping?

Yes. Free shipping is available on eligible orders.

3. What payment methods do you accept?

We accept Visa, Mastercard, PayPal, and other secure payment methods available at checkout.

4. Can I return my order?

Yes. We accept returns within 30 days after your order is delivered. The item must be unused and in its original condition.

5. How can I track my order?

Once your order has been shipped, you'll receive a tracking number via email.

6. How can I contact customer support?

Email us at:

cheerong.tan10@gmail.com

Business Hours:
Monday – Sunday
9:00 AM – 9:00 PM (GMT+8)

We usually reply within 24 hours.